Project Details
- Student
- Joshua Lowe
- Team
- Business Improvement Team
- Role
- Design Engineer
- Sector
- Financial Services, Banking and Insurance
- Links
Coutts & Co are a bank belonging to the NatWest Group, providing services for Private Banking, Wealth Management and Commercial Banking. Coutts mainly operate within the UK with some international opportunity, working with a variety of clients from large corporations to individual entrepreneurs.
I worked within the Business Improvement Team to understand business processes to help format new solutions, using UI/UX Research and Design. I also led Design Thinking Workshops across the company focused on empathetic thinking.